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ancuta-popescu
Community Member

0% fee when you bring your own client

Hello,

 

In May 2017 I received a message from Upwork with a special promotion with 0% fee when I bring my own client to Upwork (I am a Top rated freelancer) and I received an invitation linked to send it to my client for register and activate this 0% fee. A few days ago, I send it to my client and he registered and started a Upwork contract and now, when the contracted is just ended I realized that I have standard 20% fee. What to do in this situation? It's obvious that I was not intended to bring my client to pay 20% to Upwork.

 

Thank you!

ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,071 REPLIES 3,071
g_vasilevski
Retired Team Member
Retired Team Member

Hi Heba,

Our team will email you the link in a couple of days and you will be able to bring them on Upwork using the unique link sent to you, thank you!

~ Goran
Upwork

Actually the post title says it all. Recently I introduced with a potential client who doesn't have a Upwork account or doesn't know Upwork at all. I want him to hire me via Upwork. So will this client be excluded from the usual 20% fees? Is there any offer like this from Upwork?

I'm asking this question because I saw something related this in Upwork before but I couldn't find that article now. Thanks in advance.


@S M Shahriar K wrote:

Actually the post title says it all. Recently I introduced with a potential client who doesn't have a Upwork account or doesn't know Upwork at all. I want him to hire me via Upwork. So will this client be excluded from the usual 20% fees? Is there any offer like this from Upwork?

I'm asking this question because I saw something related this in Upwork before but I couldn't find that article now. Thanks in advance.


 Yes - but only if the client has not created their Upwork account yet and you have an invitation link from Upwork which the client uses to sign up for Upwork.

 

If the client has already created their account it is probably too late.

 

Hi S M,

Our team will send you the link over the next couple of days, if you need further help let me know. Thank you.

~ Goran
Upwork

Thank you Goran. So I will be able to use that link to bring multiple clients to the Upwork?

That's correct, S M Shahriar, as long as they don't have an account on Upwork already.

~ Valeria
Upwork

Im a top rated freelancer. If I bring some clients to Upwork I have the benefict of 0% fee right.

Now in the case I lose my top rated status... I keep that 0% fee benefict with the clients I brought for ever or that benefict aplies only if I stay as top rated. 

Hi Said,

If you've brought a client to Upwork via the program, you'll continue to be eligible for the reduced 0% fee on all contracts that you have with that client even if there is a change in your Top Rated status.

 

~Nina

Hi,

As a Rising Talent, am I eligible for this program? If so, could you please send the link?

Thanks in advance.
aocumen
Community Manager
Community Manager

Hi Agus, 

 

I'll go ahead and share your account information to the team so that they can get in touch with you with your personal link. 


~ Avery
Upwork

Is this program still available? 

 

If yes, can you please tell me the process. I would like to bring my own client.

Hi Neha,

 

Yes, the program is still available. I have escalated your account information to the team so that they can get in touch with you with your personal link.

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Hello! I would like to bring my own client too. Can I get my personal link too please? 🙂

Thanks in advance!

Kind regards,
Tajana
g_vasilevski
Retired Team Member
Retired Team Member

Hi Tajana,

 

Our team will send you your link via ticket over the next couple of days. Thank you.

~ Goran
Upwork

Hi, I want to bring my Client too in Upwork, how is it please?

Hi Shirley,

 

Our team will reach out to you via ticket with your unique link and detailed instructions on how you can bring your client on Upwork and receive 0% fee on your contracts. Thank you.

~ Goran
Upwork

Oh please Thank you. My client is waiting. He's willing to sign up in
Upwork.

Hi Avery,

 

I'm also a Top Rated Freelancer. Please send me also a personalized link so I can use it to bring clients on Upwork.

 

Thanks,

 

Jennifer Valdez

Hi Jennifer,

 

Our team will send you the link via ticket over the next couple of days, thank you.

~ Goran
Upwork

Hi, is this program still active? Can I get the link?

 

Thanks,

Predrag

Hi Predrag,

 

Thanks for reaching out to us! I'll go ahead and share your account information with the team so that they can get in touch with you with your personal link. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork

Hi! I would also like details on how can I transfer my client from outside. Thank you.

Hi Joman,

 

Thanks for reaching out to us. Unfortunately, Bring Your Own Client program is currently available for Top Rated and Rising Talent freelancers.

 

Thank you.

~ Aleksandar
Upwork

Could you please send me the link so I can bring my client over to the platform? 

Thanks a lot!

Hi Gonzalo,

 

I'll go ahead and share your account information to the team so that they can get in touch with you with your personal link and more information about this program. 

 

Thank you! 

~ Bojan
Upwork

Okay - I'm genuinely trying here, but do need some help.

 

Here's my template so far for my off-site clients:

 

"Hey XYZ,

 

How about we move our projects over to Upwork? 

My rate wouldn't change so the total project cost would stay the same, you'd just be paying additional 2.75% for payment processing fees. 

 

Every other day, there will be a short window when you won't be able to log in and get in touch with me via Upwork, but that's just because they're working relentlessly on making the site even better!

 

My invoices won't be EU compliant anymore so you might have some issues there, but you'll get about 5 different documents for each transaction on Upwork, and you can choose the best one.

 

Since we work on X projects together, you won't be able to separate payments for these for your accountant, but I'd be happy to do this for you each month for just XYZ.

 

I will be receiving your payments after 14 days or a bit more, instead of 3 days like now, but we'll both feel safer when your funds are in escrow throughout the project.

(Unless your credit card expires - then we'll experience some project suspensions and contracts on hold which you can easily rectify by going to Upwork's support page, clicking on Get Help, then typing in your request, then clicking NO, then clicking Submit Request, and then waiting just a couple of days for their reply.)

 

On the bright side ... "

 

.. And that's where I got stuck. Any suggestions?

 

Cheers,
Ines

This offer was right on time for me. I got a referral the other day to a potential marketing client who never heard of Upwork and until the 0% fee notice arrived in my inbox, I figured we'd have to work through p@yp@l. This new offer was a great talking point for me to drive the opportunity to the next step. This was my note to her:

 

Thanks for our conversation yesterday. Serendipitously, I just received an offer from my freelancing platform that allows me to invite a new client to the platform at 0% commission (usually I pay between 5% and 20%). Here is the link:
 
[link omitted]
 
Should you wish to move forward with me, we can use that offer to get started, and it will work out much better. By working together on the platform, you can let me recruit other talent there, allowing you to economize on certain "heavy lifting" work.
 
Thanks again for your time.  I look forward to hearing from you soon.
 

I got this notification today. 

 

Looks like it came to you at the right time.


For me, my main business model is Upwork itself so it's kinda hard for me. 

Anyways, it is a nice initiate for many freelancers. 

Thank you for this promo!

I hate to say "that's funny," but it is. The 14-day delay in payment is a killer at times and really gets in the way of me managing my funds. Freelancers have boons and famine -- like I had no new contracts for a week three weeks ago and this week I had fantastic luck. Regretfully, rent is due Monday, and eventhough I will end up having my best month on Upwork in August (yes, I know already), my rent will be late because about $600 is in review and 'pending.' Seems to me that when a client chooses to release funds that they should end up in my account. Add to that the silly bank practices at my bank (when they aren't working, even automated payments don't happen because humans review EVERY TRANSACTION)...it can be 16 days. If it falls on a weekend -- and worse, a holiday weekend -- it can be as many as 20 days. That means I have to make rent by the 10th. As the poster said, I can get my clients outside of Upwork to send cash to Paypal immediately.

I like this idea in theory, and it is a huge benefit for Upwork. And I do think some parts of Upwork have improved in the last year. I'm not sure why there has to be a delay, however. I've sold on eBay quite successfully, and there was virtually no real delay in funds getting into my hands. It helped me to keep up inventory and sell more. The more I have to worry about cash flow, the more work I can get done.

I agree with you, 🙂

Its Rellay great. I will try to bring my new clients here on upwork.

Thanks Upwork making it easier for all of us.

Regards
Priya

Right. In theory it is awesome but as it stands now, the payment delay plus additional payment processing fee for the clients is sort of a deal breaker.

 

The commission we pay is certainly worth it for clients who are already here and are looking for someone. But bringing offline clients over to Upwork and extending the amount of time it takes to get paid (which isn't 14 days for me; it's 5 days after they pay) just seems excessive.

Richard,

 

I am in 100% agreeance with you. That is one drawback to Upwork. I can get a cash app transfer with 1% instant deposit fee within minutes. There is no reason that once funds are released, they shouldn't be available immediately to transfer to the bank. Let's keep up with the times now. 

 

 

Thank you!

Totally agree. Waiting for the money earned to go through each stage is a real pain in the backside. I understand why its done but it would be so much better if it could be more instantaneous. 

Thanks

thanks. helpful

The payment system seems like taken out from previous centuries, when people used to queue up at the bank and after a while the teller would run out of cash, so everyone goes home and comes again next day. For time-based running jobs, I can see there are some days allowed for dispute, but once the time is over or once a job is closed, payment should settle at the earliest, and in most places around the world T+1 is the new norm, if not instant.

That's Great

 

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