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1.6M+ reasons why clients can request unpaid tests

Community Guru
Jennifer R Member Since: Sep 15, 2017
1 of 15

I have applied for a job and reported the job description when the client requested a test and informed me:

The test is the only step of the qualification process, and thus unpaid.

 

I expected Upwork to close the job and return the connects to the freelancers that have send a proposal but it seems that the ToS for Upwork Enterprise Clients differ from other clients.

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 15

Jennifer R wrote:

it seems that the ToS for Upwork Enterprise Clients differ from other clients.


They do not differ. Clients are not allowed to ask for free work.

 

Community Guru
Melanie H Member Since: Nov 2, 2017
3 of 15

Jennifer R wrote:

I have applied for a job and reported the job description when the client requested a test and informed me:

The test is the only step of the qualification process, and thus unpaid.

 

I expected Upwork to close the job and return the connects to the freelancers that have send a proposal but it seems that the ToS for Upwork Enterprise Clients differ from other clients.


No, ToS is ToS, at least as far as I know. You know Upwork. Sometimes things like this can take an hour or two. Or more...I'm sure they're on it, especially now that you mentioned it here. Smiley Happy

Community Guru
Jennifer R Member Since: Sep 15, 2017
4 of 15

Melanie H wrote:

Jennifer R wrote:

I have applied for a job and reported the job description when the client requested a test and informed me:

The test is the only step of the qualification process, and thus unpaid.

 

I expected Upwork to close the job and return the connects to the freelancers that have send a proposal but it seems that the ToS for Upwork Enterprise Clients differ from other clients.


No, ToS is ToS, at least as far as I know. You know Upwork. Sometimes things like this can take an hour or two. Or more...I'm sure they're on it, especially now that you mentioned it here. Smiley Happy


I reported the job on the 18th, who cares about an hour or two. I think that the freelancers that used their connects for the proposal should get them back. Some freelancers need them and it shouldn't take that long to take a job down.

Community Guru
Nichola L Member Since: Mar 13, 2015
5 of 15

Clients are not allowed to ask for free work, but they do, and they get away with it even when reported. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 15

Hi Jennifer,

 

I attempted to find the job and the request for free work you are referring to but wasn't able to. Could you please send me a PM with more details about it so that I can check it further and follow up with our team. 

 

Thank you.

~ Bojan
Untitled
Community Guru
Jennifer R Member Since: Sep 15, 2017
7 of 15

Day 11 after reporting the client. The job is still there and the client just reposted the job.

Community Guru
Jennifer R Member Since: Sep 15, 2017
8 of 15

Now the first job shows as "Invite only" but I never was invited. I (and a few other freelancers) used 2 connects for a job with an enterprise client that violates the ToS and Upwork does nothing.

Community Guru
Kathy T Member Since: Jul 17, 2015
9 of 15

Jennifer R wrote:

Now the first job shows as "Invite only" but I never was invited. I (and a few other freelancers) used 2 connects for a job with an enterprise client that violates the ToS and Upwork does nothing.


------------------

The only thing you can do in this case and future cases is to report it, if you choose and then just move on. Upwork will do whatever they will do whether to take the job down, or not. It's just too bad that not only does this (and maybe others) can get away with this but for the freelancers who don't know any better because they fail to find out about the procedures and what to look out for, or are so desperate that they will gladly do whatever work they can, for free and for promises of future work or payment after work is delivered. For those freelancers, it's their choice and decision. 

Community Guru
Jennifer R Member Since: Sep 15, 2017
10 of 15

Kathy T wrote:

Jennifer R wrote:

Now the first job shows as "Invite only" but I never was invited. I (and a few other freelancers) used 2 connects for a job with an enterprise client that violates the ToS and Upwork does nothing.


------------------

The only thing you can do in this case and future cases is to report it, if you choose and then just move on. Upwork will do whatever they will do whether to take the job down, or not. It's just too bad that not only does this (and maybe others) can get away with this but for the freelancers who don't know any better because they fail to find out about the procedures and what to look out for, or are so desperate that they will gladly do whatever work they can, for free and for promises of future work or payment after work is delivered. For those freelancers, it's their choice and decision. 


If I apply for a job and do not participate in an unpaid test but report the client for ToS violation, Upwork should return the connects. Some freelancers need them and if Upwork refuses to take down the job they should at least return these wasted connects.

 

I hardly use any of my connects nowadays and could just ignore everything but I did not came up with the ToS.

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