🐈
» Forums » Freelancers » 100's of spam jobs with the clients email or ...
Page options
Brian's avatar
Brian L Community Member

100's of spam jobs with the clients email or whatsapp number

Ayone else notice that for the past couple of months, project searching on upwork has become more and more a waste of valuable time.  Almost every single job in the website design category (for Wordpress at least) has a contact email or whatsapp number in the description.   That is a red flag for me - especially since there are so many of these similar postings

I believe these jobs are not real. They are phishing for your email address and or phone number.  God only knows what happens should you contact these poeple...
And at the very least, this is a violation of Upworks TOS. Why are they not doing anything about it?

I was flagging them all at first (for sharing their contact information) but it has become so fraustrating and time consumming, that I just pass over them now.  

I know several colleages, clietns and freelancers who have opted to stop using Upwork because of this issue or similar ones.  I am also close to doing the same.

Upwork, I think it's time to do something drastic about this!

20 REPLIES 20
Samantha's avatar
Samantha S Community Member

I literally came here to say the same thing. I just flagged something like 20 jobs because they had contact info attached, not to mention the fact that something like 15 of those 20 were just duplicates of the same post over and over! I could have flagged more but I needed to get on with my life!
I have started looking elsewhere for work because this is a waste of time. 
Upwork needs to crack down on this and screen jobs 100% better because this is just craigslist now.

Peter's avatar
Peter G Community Member

Yes, many, many people have noticed and posted about it here. So far, Upwork has not been blocking posts with email addresses in them from showing up in our feeds. And if they have been trying to do that, just as you describe, it's not completely effective. And what happens after people contact them because they believe that they must be legit if they are able to appear? Many of them get scammed out of money.

Brian's avatar
Brian L Community Member

Good point Peter G.  Maybe we don't bother applying on those jobs, but others might because they trust Upwork is doing their part. 😞

Peter's avatar
Peter G Community Member

Exactly.

Maria's avatar
Maria T Community Member

Brian and Samantha,

Until Upwork decides to do something, you can "subtract" keywords from your searches (Telegram, Whatsapp, gmail, etc...)
It is not a solution, but at least you will have clean results in your searches.

Brian's avatar
Brian L Community Member

Great reccommendation Maria T.  I wasn't aware you could "subtract" keywords from your searches.  I will look into it. It's not the right solution, but it could save some time and fraustrations. Thanks for the great tip! ; )

Maria's avatar
Maria T Community Member


Brian L wrote:

Great reccommendation Maria T.  I wasn't aware you could "subtract" keywords from your searches.  I will look into it. It's not the right solution, but it could save some time and fraustrations. Thanks for the great tip! ; )


When you look for works:

m_terrazas_0-1648327137428.pngm_terrazas_1-1648327261325.png

m_terrazas_2-1648327306664.png

Just an example.
If it works, you save the search.

Brian's avatar
Brian L Community Member

I am sure many will agree, this is a great help.
Thank you for your contribution : )

Hakan's avatar
Hakan T Community Member

I am also complaining about this.  I think clients should go through moderator control when posting.

Brian's avatar
Brian L Community Member

I feel your pain brother.  I am pretty sure these are all new accounts. So Upwork should make all new accounts have like a probation period - where all their initial posts are monitored manually or highly sensitive filters for any unacceptable activity 👍

Anthony's avatar
Anthony J Community Member

Wordpress and web development categories are overrun with spam posts. It's almost impossible to find any real jobs there. I've reported hundreds of jobs to Upwork and no response. I've even reported accounts that have contacted me outside of Upwork and those accounts are still active. We can only conclude that Upwork doesn't care about spam posts or they have no clue what to do about it. 

Peter's avatar
Peter G Community Member

Yes, the only thing almost as numerous as the increase in scam and spam posts are the complaints about them here, and the number of people who are reporting they have been scammed as a result of Upwork being unable to prevent from the scam posts from clogging up our feeds.

Sarah's avatar
Sarah H Community Member

How does one report a client's JD due to scam? I am new and the three I sent proposals to were 99% likely a scam.

Radia's avatar
Radia L Community Member

There's a link to flag/notify the moderators in the job description after you open it.

 

But I suggest you to read more around the forum before deciding if you want to flag 99% of the jobs or not 😀

 

https://community.upwork.com/t5/Freelancers/Is-Upwork-losing-the-battle-against-scammers/m-p/1043708...

Allan's avatar
Allan T Community Member

Reading your linked post, and I think a lot of true stuff is being said on there (I think a lot of incorrect stuff is being said on there too). I agree that there is a lot more that Upwork could be doing on their end to stop this in the search results and posts in general. I severely disagree with the viewpoint that some are espousing, that they shouldn't dare to implement one bit of quality control on clients or they will leave. The thing I question, is how effective search filtering, or any filtering will be, without the threat of monetary penalization.

Just as an example of a scam post, that hits virtually none of the red flags being brought up in search, is in JobScamExample.PNG: The two big red flags are "no payment verification", and "0 hires, started just a few days ago". As other people have pointed out, people with verified payments have run scams, so that's no help, and having no previous hires isn't necessarily a bad thing in and of itself: every employer starts out with 0 hires, just like every employee starts out with zero jobs to their name.

The response to my proposal is in SpamResponse.PNG. Note that in the original job description, there was no mention of Telegram, no mention of any alternate contact method or an attempt to get outside of Upwork to engage in a scam. The ideas to filter searches, while good, would not stop an entity like this, because they don't acknowledge that it's a scam, until they send you a response, at which point you've already wasted valuable time and money in the pursuit of said scam.

You want to stop things like this: make them pay, literally.

**Edited for Community Guidelines**

Radia's avatar
Radia L Community Member

I read many suggestions, opinions, experiences, and I have to say that I agree with the idea of "don't scare the Clients".

 

Although I also have to agree with your reasonings after reading the other post.

 

But here's one coming out from my thoughts, just recently:

 

I, basically can still browse for latest jobs normally (using custom search on an RSS reader) and I still see the same rate of legitimate job posts if compared with a few monthts ago.

 

So, I just saw another reason why might Upwork ignores the rants here. No matter how many victims, how many complaints, they still don't want to do anything that could scare the Clients because aside from the victims and complaints they're still having the same income. 

 

There's probably still a large portion of Freelancers who doesn't care with the scamposts and work normally.

 

 


I still see the same rate of legitimate job posts

Don't know until when, or until if the problem could finally affect the Clients as well.

 

😁

 

 

Peter's avatar
Peter G Community Member

I'm sure it is effecting the Clients as well because their legitimate posts are now buried in the scam and spam posts, making the legit them harder to find and increasing a general mistrust of all of them.

Nikola's avatar
Nikola S Moderator

Hi Allan,

 

Thank you for reaching out to us. I shared your report with our team for further investigation and appropriate actions will be taken according to our internal processes.

 

~ Nikola
Allan's avatar
Allan T Community Member

At this point, I'm wondering if maybe this shouldn't be considered criminal. Maybe this isn't the strict definition of bait and switch, but that seems to be primarily what is happening: you, the freelancer, pay money to apply to potential positions, and spend valuable time presenting yourself as an attractive option to potential clients...who largely do not exist.

 

Before anyone says anything like "you gotta kiss a lot of frogs" or anything along those lines, please save it. In two plus years, I've had possibly 1 legitimate job interview from Upwork, who I never heard back from after I asked for a clarification of what were vague requirements (one of those "get any score from any sports contest" jobs). Everybody else, it's what OP is describing, a bunch of scam attempts offering jobs in exchange for Telegram, WhatsApp, real phone numbers, etc.

 

May I offer a suggestion? The reason this spamming is allowed to continue, is because potential employers have zero skin in the game. The fact that fake account after fake account can be made and banned for clearly violating TOS, is proof that whatever measures Upwork is taking against scammers, is costing said scammers less than they're making from continuing the scam. You want to stop the scammers: make it clear that if you claim to be employing through Upwork, and you post a job through Upwork, and you do not actually employ someone through Upwork, you will pay through the nose. I bet auto spam would stop immediately if the following were done:

 

1) If you want to post a job through Upwork, even if that job is so much as changing one character in a simple text file, you put money down into escrow, something like $50 USD.

 

2) If you hire someone, the escrow money goes towards the payment, and you get the balance, if any, back. If you don't, you get the escrow money back, provided your job hasn't been marked as a scam by a certain percentage of people, and your post/hire rate is above a certain percentage (like 90).

 

3) If your job gets marked as a scam by enough people, or your post/hire rate falls below a certain threshold, you lose your escrow.

 

If they do this, the scamming will stop tomorrow. Someone wants to post 100 scambait jobs? Fine, they should be prepared to lose $5000 USD to post them.

 

To anyone who is up in arms about this suggestion, I have the following responses:

 

1) This is draconian, and will scare away potential employers.
    No it isn't. It's actually less draconian than what freelancers are constantly being asked to do, which is to put up more and more money, and spend more and more time, and jump through more and more hoops, to prove that they want to work, in the hopes that they will make it back on some mythical hire that never happens. If you are a real employer, then this isn't a problem for you, you will never lose the money anyway, it will simply go towards paying the real freelancer you have hired through Upwork for your real job.

 

2) Many employers don't hire because they can't find people to satisfy their requirements. This would penalize them unfairly.

    I understand that everyone here believes their project to be special and have unique requirements, but let's be honest and blunt: most of the projects here, even the real ones, are solved problems. You have 500 files that are a mess, and you want the data in them assembled a certain way in fewer files; you have this web appliance over here, and you want to get it to talk to that web appliance over there; You have 12 gigs of data in this medium, and you want to put it in that medium in a format such that it can be fed to this, that, and the other device. That is all well and good to have those issues, and to want those issues solved. But once again, let's be blunt, these are solved problems, they aren't things that are on the leading edge of theoretical possibility.  Most of the time, when someone says "couldn't find someone to fulfill the requirements" for these things, that's code for "couldn't find someone who thought that 5-10 dollars an hour to go through my 6000K line poorly documented function that handled everything at the company was a steal."
    The suggestion I am floating ends that problem: if a potential employer is so worried that they will lose money from this that they stop willy nilly posting complex, skill intensive jobs for starvation wages, just because they can, good. We can bargain with the remaining people who have actual jobs and requirements in good faith.

 

3) If you're a good consultant, you should have people beating down your door/you should demonstrate the skills necessary to set yourself apart from the pack. If you did this, you wouldn't have scam posts in your inbox.

    Once again, see 1 and 2, and consider how much you have to do to be considered a viable option at all on Upwork as a freelancer (Also see the several thousand posts by other people describing the cluster that is trying to build a reputation of any kind on Upwork...without actually having a reputation). I have had to generate project examples, I have had to have a career, I have had to be able to produce a body of work that suggests that I know something of from whence I speak when I say that I can address certain software and networking issues. Furthermore, I can actually produce live references that can attest to my skills and abilities. I suspect most freelancers on here can: you're required to in order to even begin to market yourself on here. As a freelancer, you have to put your face out there, you have to put your identity out there, you have to put your references out there, you have to put your reputation out there in the hopes of finding something, and then continue to pay money for the privilege of doing it. But Jim can just show up on here as an employer, with a one sentence tagline, and poorly scripted requirements, for garbage jobs, with low pay, that often aren't even real, and you know what? I have no way of knowing if that person is even real. Does Jim know anything about project management, is Jim an honest employer, does Jim have reasonable and defined expectations, is Jim willing to put skin in the game? As a Upwork employer, Jim isn't required to tell you any of that. And really, that's the core problem: potential Upwork employers can just post literally anything, with zero requirements, and "they're job creators",  so no requirements will be asked of them. Meanwhile, I am sure that Upwork has plans in the works to require freelancers to sign over their firstborn for the privilege of applying for jobs in the next year.

 

TL;DR: I agree wholeheartedly with OP, Upwork needs to implement actual penalties for job spammers/scammers, make employers share profiles and proof of commitment with freelancers.

Roko's avatar
Roko A Community Member

Upwork is become overrun by scam/spam job ads, and I don't think they are doing much about it. We need to raises our voices up more and make them aware of the issue

Latest Articles
Top Upvoted Members