12-months Earnings Miscalculation!

[abdulwahab-amer]

Hello! I need help please! 

I got my first job on Upwork in March 2022

So it's been 8 months now, so obviously my 

"12-months earnings" should match my "Total Earnings" on my profile, now i have my 12-months earnings are about $300 less than my total earnings, i hope that makes sense.

Thanks 🙂

[ArjayM]

Hi Hoba,

Please note that your 12-month earnings reflect your earnings before Upwork fees, including bonuses and refunds. It does not include transactions that are “pending” or “in review” and transactions from agency contracts, and It is updated every hour. Once the payments have arrived in your account they should be included in your report. Please double-check this once you receive them. Let me know if you need further assistance.