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14 Days No Work Approved

denzilotieno99
Ace Contributor
Denzil O Member Since: Dec 18, 2019
1 of 7
It's now 14 days, no client response and Upwork has not approved my project. When will I ever conclude this milestone?
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 7

Denzil O wrote:
It's now 14 days, no client response and Upwork has not approved my project. When will I ever conclude this milestone?

Is it a fixed rate contract and you clicked on the "Submit for payment" button 14 days ago, and did so only once?

 

Then it will auto-approve in the next 24 hours. If you clicked on "resubmit" - the countdown started again from 0.

 

denzilotieno99
Ace Contributor
Denzil O Member Since: Dec 18, 2019
3 of 7
I submitted once 14 days ago. Hopefully, I will receive my money. Thanks for the clarification.
silman
Active Member
Silviya M Member Since: Mar 5, 2018
4 of 7

Petra, the payment is automatically released after 14 days if the client does not answer. But if the client uses the app for auto check ins and this app sends messages every week will this count as an answer from the client or no? In this case will the payment be released in 14 days?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
5 of 7

Silviya M wrote:

 In this case will the payment be released in 14 days?


That auto-check-in stuff does not interfere with the auto-release of milestones.

Only the client requesting changes via the "request changes function"  or the freelancer re-submitting via the "resubmit" function does!

silman
Active Member
Silviya M Member Since: Mar 5, 2018
6 of 7

Thank you! 

66ecf5bc
Ace Contributor
Naheed M Member Since: Sep 29, 2020
7 of 7

Hi Denzil O,

 

If the buyer does not respond, the order gets automatically completed in 14 days. 

Now make sure that your order is a fixed-rate contract. Let us know how many times you clicked on the 'Submit for Payment' button 14 days ago. If you did it only once, then the 14th day is the last day of order completion.

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