Feb 1, 2020 06:31:13 AM Edited Feb 2, 2020 03:09:20 AM by Aleksandar D
I want to enable the 2 step verification, but this alert pops out everytime after I input my phone number. I'll attach the screenshot.
**Edited for Community Guidelines**
Feb 1, 2020 07:09:57 AM by Aleksandar D
Hi Shifa,
I'm sorry for the inconvenience this has caused you. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Feb 23, 2020 04:09:40 PM by Sirajul I
Hello, I am also facing the same issue when trying to acitvate two factor authentication with message like "You have exceeded the number of send attempts for this phone number". Help, please!
Feb 23, 2020 05:24:13 PM by Avery O
Hi Sirajul,
A member of the Customer Support Team will reach out to you to assist you further.
Feb 24, 2020 10:00:58 PM by Umair M
Hi,
I'm also seeing the same issue. Can you please fix it against my profile/number as well?
Thanks,
Mar 10, 2020 12:18:17 PM by Bojan S
Hi Muhammad,
One of our team members will reach out to you directly to assist you with your verification process.
Thank you!
Mar 11, 2020 05:19:23 AM by Goran V
Hi Rana,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.
Mar 11, 2020 05:48:43 AM by Umair M
Mar 11, 2020 05:55:58 AM by Goran V
Hi Umari,
I`m sorry about the delay with this. Our team will resend your ticket as soon as possible and assist you further, thank you.
Mar 13, 2020 05:54:14 AM by Ashish J
Hi,
I am having the same issue on my account. I tried adding phone number but never recieved the code. Can you please assist me with this?
Mar 13, 2020 06:05:05 AM by Goran V
Hi Ashish,
Our team will reach out to you as well and assist you further, thank you.
May 6, 2020 11:54:11 PM by Oleksandr S
I have the same issue with two-step auth over the past two months
May 7, 2020 12:07:22 AM by Goran V
Hi Oleksandr,
One of our Customer Support agents will reach out to you via ticket and assist you further with your two step verification. Thank you.