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eldread
Member

5% Service Fee Hasn't Kicked In

Hello,

 

I've passed the $10,000 mark with a client I do work for but I notice that the current and upcoming payments still show a service fee of 10% instead of 5%. How much over $10,000 do I need to go for the 5% service fee to kick in?

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petra_r
Member


@Ainsworth E wrote:

Hello,

 

I've passed the $10,000 mark with a client I do work for but I notice that the current and upcoming payments still show a service fee of 10% instead of 5%. How much over $10,000 do I need to go for the 5% service fee to kick in?


 It'll kick in when it moves to Pending (Friday night UTC) - as that's when the fee is recalculated. Also remember that it will be proportional, so anything under the $ 10k is calculated at 10% and only the ( $ 20?) over the $ 10k will be at 5%.

 

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petra_r
Member


@Ainsworth E wrote:

Hello,

 

I've passed the $10,000 mark with a client I do work for but I notice that the current and upcoming payments still show a service fee of 10% instead of 5%. How much over $10,000 do I need to go for the 5% service fee to kick in?


 It'll kick in when it moves to Pending (Friday night UTC) - as that's when the fee is recalculated. Also remember that it will be proportional, so anything under the $ 10k is calculated at 10% and only the ( $ 20?) over the $ 10k will be at 5%.

 

Thanks for the clarification, Petra!