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5% service fee over $10.000?

Community Leader
Gerald H Member Since: Jun 16, 2016
1 of 6

Hi everybody,

I remember from some time ago that it was announced that the sevice fee would go down to 5% over $10.000 income from one client. Has this been changed? I remember getting notified when the fee dropped to 10%. Is there no notification when it drops to 5%? 
I am a few hundred over 10.000 now, and as of now didn´t notice any changes.  

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 6

The change is automatic.

 

Freelancers don't necessarily receive notification.

Community Guru
Scott B Member Since: Nov 20, 2015
3 of 6

Preston is correct. I have not received notifications of this for quite some time. Don't get the total overall revenue tier notifications when surpassed either.  However, if you check you will see that the correct percentage is taken for the portion above $10k.

Community Guru
Martina P Member Since: Jul 11, 2018
BEST ANSWER
4 of 6

Gerald H wrote:

Hi everybody,

I remember from some time ago that it was announced that the sevice fee would go down to 5% over $10.000 income from one client. Has this been changed? I remember getting notified when the fee dropped to 10%. Is there no notification when it drops to 5%? 
I am a few hundred over 10.000 now, and as of now didn´t notice any changes.  


Just check your billings by client and you will see it there in the reduced fee.

Community Guru
Tiffany S Member Since: Jan 15, 2016
5 of 6

I usually get an email about the change a few weeks after it actually happens.

Community Guru
Wendy C Member Since: Aug 24, 2015
6 of 6

Narly $5k over the magic 10k mark and no notification of drop to 5% ... but it did take place as soon as it was applicable.

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