Author wrote me again recently, sending screenshots of conversations with support staff, where staff doesn't really explain anything, limiting answers to formularic statements without any useful information.
He asked me to publish it here, but I think it wouldn't the best idea as community rules prohibits private conversation posting here. However, he's indicated that not against to posting his screenshots, so if in this case conversation considered non-private let me know and I'll add it.
Setu, I like you. You explain the T&C and even cite the ones you're talking about specifically. Upwork should hire you, because you would probably be an effective customer service rep. I'm being genuine.
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