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A client gave me a 1 star and a negative feedback even though I work hard and communicate with them.

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Community Guru
Petra R Member Since: Aug 3, 2011
11 of 13

@Maria Marilyn M wrote:

Do note that a request for feedback change is only possible within a 14 days window from the day the contract was ended. 


 Absolutely untrue!

 

Enable feedback change

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Ace Contributor
Laura I Member Since: Apr 7, 2016
12 of 13

No, you cannot remove negative feedback. You can respond to it to clarify if what the client says is untrue. 

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Community Guru
Petra R Member Since: Aug 3, 2011
13 of 13

@Laura I wrote:

No, you cannot remove negative feedback. You can respond to it to clarify if what the client says is untrue. 


 You can remove public feedback by issuing a full refund on the contract.

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