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A completed job does not show the full contract amount on my profile

o_gornostaeva
Active Member
Oksana G Member Since: Dec 2, 2020
1 of 5

Hello. I completed a contract on Sunday, both the client and I ended it and wrote our feedback. The contract consisted of two milestones, both were approved and paid for by the client. The contract now shows in “Completed jobs” in my profile but the amount displayed corresponds with the first milestone only, not the entire contract, while my total earnings show the correct sum. What can be wrong? If it takes more time to get a profile 100% updated, how many days have to pass from ending the contract? 

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2 of 5

Hi Oksana,

 

I manually generated your profile and the amount displaying on your profile should be correct now. Let us know if you need further help!

 

Thank you.

~ Aleksandar
Upwork
o_gornostaeva
Active Member
Oksana G Member Since: Dec 2, 2020
3 of 5

Thanks a lot, Aleksandar.
Could you please also tell me, if this situation was normal, how much time should it take to update a profile automatically in cases like this?

rverang
Community Guru
Renante V Member Since: Feb 7, 2018
BEST ANSWER
4 of 5

Oksana G wrote:

Thanks a lot, Aleksandar.
Could you please also tell me, if this situation was normal, how much time should it take to update a profile automatically in cases like this?


Usually when the funds are already "available" for withdrawal.

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o_gornostaeva
Active Member
Oksana G Member Since: Dec 2, 2020
5 of 5

Thank you Renante.

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