A contract ended due to inactivity

[8af49417]

A client hired me in about 3 months ago, she put the milestone in escrow, after that she didn't send me the material ( I'm a video editor ) to start work and disappeared after that a month I send her a message if she needs a refund and end the contract and she said that she will send the material soon she was just busy, I said okay and then she disappeared again and now Upwork ended the contract due to inactivity and I got a request to refund, should I accept it and give a refund or should I dispute ? ( btw I didn't make any work in that job )

[PradeepH]

Hi Mohamed,

Thank you for your message. Based on your initial discussion and agreement with the client, you can choose to either approve the refund request or dispute the refund request. 

Thank you,

Pradeep