A contract ended due to inactivity

[8af49417]

A client hired me in about 3 months ago, she put the milestone in escrow, after that she didn't send me the material ( I'm a video editor ) to start work and disappeared after that a month I send her a message if she needs a refund and end the contract and she said that she will send the material soon she was just busy, I said okay and then she disappeared again and now Upwork ended the contract due to inactivity and I got a request to refund, should I accept it and give a refund or should I dispute ? ( btw I didn't make any work in that job )

[JoanneP]

Hi Mohamed,

Fixed-price contracts with money in escrow and no activity for 90 days will be considered “dormant.” This prevents money from being held in escrow for too long. You might want to check section 4 of the Fixed Price Escrow Instructions details on how dormant contract situations are resolved.

[martina_plaschka]

Why do you want money if you didn't do the work?