cancel
Showing results for 
Search instead for 
Did you mean: 

A drop from 100% to 95% in one single day. HOW?

sivavranagaro
Community Guru

What happened? No ended jobs this or the last week, so it can't be due to bad review, private or non private. I don't have any idea what's a cause for this. I was so happy to finally reach 100% and now this cold shower. What's next? 75% and kick out from UpWork? You tell people things like 'Idle jobs, one or two doesn't have relevant impact on JS.' But what does it have then in this case? What possibly might happen?

____________
Don't correct my grammar!
50 REPLIES 50

I don't know whether somebody can ask this simple question, but: Is there any complex algorithm to calculate a certain JS, or all of this is about simple WordPress widget that takes random values, based on job/modules events? At least this is all I deduce from the thread, as I don't have enough jobs in my back on Upwork to test that.

johntatlock
Community Leader

> It's difficult to deduce anything from looking at a profile nowadays - so many hidden pitfalls. I shall refrain from doing so in the future!

 

Well, not really your fault, I'd say. That's the problem; all this information looks like it must mean something, but it's really hard to figure out what. In fact, the problem is worse than that; it looks like it means things that it plainly doesn't.

 

That's unhelpful to both clients and workers.

They took the decommissioned Good Fit robots, dismantled them and then reassembled them in a different order- but noone kept track of which bits went where, so noone knows what the robots are measuring.

antorix
Ace Contributor

Colleagues, I should say that when the JS was introduced, I got 88%. Then I decided to do something about it. I closed (myself) about 15 inactive contracts asking clients to leave me good feedback. Only 1 or 2 did. I also did a refund recently. So what was the result? My JS went 88-94-96. So I really doubt that closing contracts myself, having jobs without feedback, and refunding work against the JS. I had exactly the opposite.

I think I'll close some contracts, too. One person didn't answer to my polite request to give me a feedback. I waited enough patiently. Before mods tell me he probably isn't satisfied - no, that's just not true. He recommended me to 3-4 his colleagues. But, he's not online anymore and isn't aware how important is not to leave contract idle. 

 

Other client hired me, after several previous successfully completed contracts. He promised me new work but I didn't hear from him for months. 

 

Also, one another client who, after I asked him to close the contract, told me pretty clear if he doesn't send me work that week (which passed long ago) he probably will not have time later to send me details. He didn't. Now I have option to annoy him again, patiently wait, or close the contract by myself.

 

I repeat: these people don't leave contracts open because they are unsatisfied with my work. They just have more important obligations in their life than providing feedback across various platforms. 

____________
Don't correct my grammar!

Lena,

 

I agree that you should follow your heart and close those contracts, and not stress too much about scores, because there really isn't the evidence that closing them will drag your JS down..

 

BUT

 

just bear in mind that if you close, say, fiv contracts at the same time, and none of them leaves feedack, then the first thing clients will see on your profile is five jobs with no feedback. That's why I tend to do it for every five or so good completed jobs, but I know also that it's a painfully slow process... there's no easy answer, but I do feel you're right by going with your gut and making a move on it instead of being paralysed under the looming shadow of the Dark Score.

 

 

Colleagues, I should say that when the JS was introduced, I got 88%. Then I decided to do something about it. I closed (myself) about 15 inactive contracts asking clients to leave me good feedback. Only 1 or 2 did. I also did a refund recently. So what was the result? My JS went 88-94-96. So I really doubt that closing contracts myself, having jobs without feedback, and refunding work against the JS. I had exactly the opposite.

 

That's because you were lucky clients did not bother to leave feedback after you ended the contracts.


@Michal K wrote:

This isn't the case because I closed 16 contracts in January this year, but had 100 % JS two weeks ago. It wouldn't be possible if ended contracts, without feedback, meant so much.

 

Something else is, and I don't have s slightest clue what. I'm now afraid and nervous what will show next week. It could be anything, 75 %, or 88 %, or again 100%. Pretty messed up way to improve working place, productivity, or I don't know what they are trying to do.

____________
Don't correct my grammar!
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS