I joined Upwork almost one year ago, but have not been active in over 8 months as I did one small job for which I was supposed to get paid, but the payment was problematic. As it was only for $10, I passed on the hassle of trying to get it. Today, I received an email saying there was a scheduled payment FROM Upwork of $9.00 through PayPal. I'm am not clear as to whether I am finally getting this money, or Upwork is chargine me money, but I see no payment from Upwork in my PayPal account.
Can anyone clarify for me, please and thanks. I can't seem to locate a 'contact' number for Upwork.
I had a look and can confirm your payment method was credited with the payment you received for your ended contract. You can find this information in your Transaction History.
If you are not working, Upwork charges you zero fees, whether you are using the site or not.
Unless you intentionally sign up for a $10/month premium membership, it is entirely free to use Upwork.
The only "fees" you pay are if you actually get work and earn money, and then Upwork retains a percentage of the money that the client pays for your work.
Most Upwork contractors never provide Upwork with their credit card number, never send Upwork any money, and only see money flow in one direction: from clients to Upwork, and then from Upwork to the contractor's account.
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