ACCEPT OFFER IS GREYED OUT PLEASE HELP

[#1]

I have tried now 4 times to contact support about my issue and not one reply. Please communicate with user **Edited for Community Guidelines** and let them know to fix their account issues so I can accept her offer and work. We cannot communicate we dont have any contact info or way to communicate. Please help. The offer expires in 2 days

[#2]

Hello Javier,

I'm sorry you're having trouble accepting this client's offer. If there are any issues with the client account, the "Accept Offer" button will be grayed out, and you will not be able to accept the offer. If the client resolves the issue with their account, you should be able to accept the offer, or they can send you a new one. That said, please keep in mind that we'll be unable to share any information with you about the latest status of the client's account for security and privacy reasons. Know that users are being notified if there is an issue with their account, and provide them further instructions on how it can be resolved.