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Pawel's avatar
Pawel D Community Member

API Access - Unfortunately, your subscription plan does not allow accessing this feature.

Hello,

 

I would like to create an app using Upwork API however I got this message on my profile

 

"Unfortunately, your subscription plan does not allow accessing this feature"

 

What do I need to access the API. Is it the Freelancer plus enough?

 

Thanks,

95 REPLIES 95
Gabor's avatar
Gabor B Community Member

Same for me. Do we have to be on the paid plan to use the API? Does anybody know?
It's not in the list of benefits under the paid column

Goran's avatar
Goran V Retired Team Member

Hi Gabor and Pawel,

 

To learn more on how you can request an API key check out this Help Article. To learn more about our API you can also visit our developer's page Here. If you have any additional questions let me know, thank you.

~ Goran
Upwork
Lukas's avatar
Lukas M Community Member

hello

 

I'm on the freelancer plus plan but cannot request an API key either.

It says:

"Unfortunately, your subscription plan does not allow accessing this feature."

 

please advise

Avery's avatar
Avery O Community Manager

Hi Lukas, 


I have shared your account information with the Customer Support Team so that they can assist you further with your concern. 


~ Avery
Martin's avatar
Martin H Community Member

Hi

 

I have the same problem. Could you please also forward my case to solve this?

thanks!

Avery's avatar
Avery O Community Manager

Hi Martin, 

I'm sorry for the inconvenience this has caused you. I have shared your account information and your concern with the Customer Support Team, and a member of the team will reach out to you directly to assist you further with your concern. 


~ Avery
Hadar's avatar
Hadar A Community Member

hello

 

I'm on the Client plus plan but cannot request an API key either.

It says:

"Unfortunately, your subscription plan does not allow accessing this feature."

 

please advise

 
Aleksandar's avatar
Aleksandar D Community Manager

Hi Hadar,

 

Only clients on Upwork Business or Enterprise and freelancers on any membership plan can request access to Upwork's API. You can check this help article for more information.

 

Thank you.

~ Aleksandar
Upwork
Hadar's avatar
Hadar A Community Member

What is the price to upgrade to Upwork Business or Enterprise?

Goran's avatar
Goran V Retired Team Member

Hi Hadar,

 

The pricing plans you`re referring are for Clients. Could you please clarify if you`re interested in upgrading to our Plus or Enterprise plan for clients and hire freelancers, or something else? Thank you.

~ Goran
Upwork
Hadar's avatar
Hadar A Community Member

To Enterprise plan
Goran's avatar
Goran V Retired Team Member

Hi Hadar,

 

Just to clarify the confusion, the API request can be requested by freelancers as you have already registered. If you would like to learn more about our Enterprise plan, check out our information Here. Thank you.

~ Goran
Upwork
Hadar's avatar
Hadar A Community Member

I want a access to API reports, what is needed to do ? What is the price ?
Goran's avatar
Goran V Retired Team Member

Hi Hadar,

 

To learn more about how you can submit a request for an API key, check out this Help Article. Thank you.

~ Goran
Upwork
Hadar's avatar
Hadar A Community Member

Ok i want to upgrade my plan to Upwork Business or Enterprise
what the cost?
Goran's avatar
Goran V Retired Team Member

Hi Hadar,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your API request. Thank you.

~ Goran
Upwork
Alex's avatar
Alex B Community Member

Can't use the API unless you're on the $499/month plan.

 

What a load of rubbish!

Valeria's avatar
Valeria K Community Member

Hi Pawel and Gabor,

 

Sorry about the delayed reply. We'll have one of our agents reach out to you directly and discuss your API access request.

 

Thanks!

~ Valeria
Upwork
Dmitry's avatar
Dmitry M Community Member

Hi Valeria,

I faced absolutely the same problem, can someone take a look at it?
Thanks!

Goran's avatar
Goran V Retired Team Member

Hi Dmitry,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your API access. Thank you.

~ Goran
Upwork
Gabor's avatar
Gabor B Community Member

Ok, so it's confirmed by customer support, you need to be on the Plus Plan to use the API.

Gurbaj's avatar
Gurbaj S Community Member

Nope that's not correct. I'm on Plus Plan and still not able to get acess to Upwork API.

 

This is the error I get: "Unfortunately, your subscription plan does not allow accessing this feature."

Avery's avatar
Avery O Community Manager

Hi Gurbaj, 

A member of the Customer Support Team will reach out to you to assist you with your concern. 


~ Avery
Vladimir's avatar
Vladimir S Community Member

I have the same problem now on membership plus plan.