API Access - Unfortunately, your subscription plan does not allow accessing this feature.

[#1]

Hello,

I would like to create an app using Upwork API however I got this message on my profile

"Unfortunately, your subscription plan does not allow accessing this feature"

What do I need to access the API. Is it the Freelancer plus enough?

Thanks,

[#2]

Hi Vladimir,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your API request. Thank you.

[#3]

Ok, waiting answer asap

[#4]

Hi, i have same problem. I raised the ticket yesterday, but still checking. Did any one get API key?

[#5]

Hi Abdul,

Thanks for reaching out to us. I'm sorry for the inconvenience this has caused you. I followed up with the team handling your case and you can expect an update on your open ticket in a timely manner.

Thank you.

[#6]

Having the same problem. I'm on the plan and get the following trying to create an API key:

Unfortunately, your subscription plan does not allow accessing this feature.

[#7]

Hi Ali, 

I have shared your account information and your issue with the Customer Support Team so that they can reach out to you and assist you further. I'm sorry for this inconvenience.

[#8]

Hi,

I encounter the same problem. Please instruct me how to get an API key. So that I can integrate your APIs into our CRM system.

Thanks!

Best regards,

Nhan Nguyen.

[#9]

Hi Nhan,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#10]

Same, paid memeber of "upwork plus" and now get

"Unfortunately, your subscription plan does not allow accessing this feature." when trying to create an API key.

[#11]

Hi Alex,

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#12]

Already have one open; #26646133

[#13]

Hi Alex,

I'm sorry about the confusion. I already followed up with the team handling your case and you can expect to get an update on your ticket in a timely manner. Let us know if you need further assistance.

Thank you.

[#14]

Hi Alex,

We have been waiting for reply from Support Team for 9 days. But still got no reply from technical department.

Please help us to check what is going on.

Thank you so much & have a nice day!

Best regards,
Nhan Nguyen.

[#15]

Hi Nhan,

I`m sorry about the delay with this. I`ve escalated your ticket to our team and one of our team members will update your ticket as soon as possible and assist you further. Thank you.

[#16]

Hello,

I would like to request API acccess, but the form forbids it with the error "Unfortunately, your subscription plan does not allow accessing this feature." I have tried upgrading my plan, and still the issue persists.

[#17]

Thank you for reaching out to us, Robb.

I apologize for the trouble this caused! One of our team members will reach out to you directly via a support ticket to assist you with this request. 

[#18]

I am havıng the some problem although I am on Plus plan. can you help?

Thanks

[#19]

Hi Nursen,

I apologize for the trouble this caused. One of our team members will reach out to you directly to assist you with this request.

Thank you for reaching out to us! 

[#20]

 Hello, I want to get API Keys, but I got "Unfortunately, your subscription plan does not allow accessing this feature.". But I have a Freelancer Plus membership. Why is this not working for me?

I also have an agency. There is the same problem. But I have an Agency Plus. 

I created a ticket in support on Tuesday. I received an answer that the bug was referred to the technical department. But when it was resolved I was not informed.

I saw hundreds of such posts on the forum, did someone solve this problem? and how long will the support fix this?

[#21]

Hi Roman,

I`m sorry about the inconvenience this had caused you. Our team is working on resolving this problem as soon as possible. Once we have more details our team will update your ticket and assist you further. Thank you.

[#22]

I am also unable to access the API.

[#23]

I would also like to request an api key.

"Unfortunately, your subscription plan does not allow accessing this feature."

[#24]

Hi Joseph,

A member of the Customer Support Team will reach out to you to assist you with your concern. 

[#25]

Hi, I keep getting error "Unfortunately, your subscription plan does not allow accessing this feature." when requesting API Key.