Aug 14, 2019 11:58:35 AM by Pawel D
Hello,
I would like to create an app using Upwork API however I got this message on my profile
"Unfortunately, your subscription plan does not allow accessing this feature"
What do I need to access the API. Is it the Freelancer plus enough?
Thanks,
Aug 15, 2019 04:40:29 AM by Gabor B
Same for me. Do we have to be on the paid plan to use the API? Does anybody know?
It's not in the list of benefits under the paid column
Aug 15, 2019 06:27:57 AM by Goran V
Hi Gabor and Pawel,
To learn more on how you can request an API key check out this Help Article. To learn more about our API you can also visit our developer's page Here. If you have any additional questions let me know, thank you.
Oct 2, 2019 10:41:46 PM by Lukas M
hello
I'm on the freelancer plus plan but cannot request an API key either.
It says:
"Unfortunately, your subscription plan does not allow accessing this feature."
please advise
Oct 2, 2019 11:10:48 PM by Avery O
Hi Lukas,
I have shared your account information with the Customer Support Team so that they can assist you further with your concern.
Oct 14, 2019 03:33:36 PM by Martin H
Hi
I have the same problem. Could you please also forward my case to solve this?
thanks!
Oct 14, 2019 06:52:12 PM by Avery O
Hi Martin,
I'm sorry for the inconvenience this has caused you. I have shared your account information and your concern with the Customer Support Team, and a member of the team will reach out to you directly to assist you further with your concern.
Dec 2, 2020 02:34:38 AM by Hadar A
hello
I'm on the Client plus plan but cannot request an API key either.
It says:
"Unfortunately, your subscription plan does not allow accessing this feature."
please advise
Dec 2, 2020 06:13:08 AM by Aleksandar D
Hi Hadar,
Only clients on Upwork Business or Enterprise and freelancers on any membership plan can request access to Upwork's API. You can check this help article for more information.
Thank you.
Dec 3, 2020 12:31:59 AM by Goran V
Hi Hadar,
The pricing plans you`re referring are for Clients. Could you please clarify if you`re interested in upgrading to our Plus or Enterprise plan for clients and hire freelancers, or something else? Thank you.
Dec 3, 2020 04:06:35 AM by Hadar A
Dec 3, 2020 04:09:33 AM by Goran V
Hi Hadar,
To learn more about how you can submit a request for an API key, check out this Help Article. Thank you.
Dec 3, 2020 04:11:35 AM by Hadar A
Dec 3, 2020 04:27:13 AM Edited Dec 3, 2020 04:41:44 AM by Goran V
Hi Hadar,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your API request. Thank you.
Oct 3, 2019 10:51:42 AM by Alex B
Can't use the API unless you're on the $499/month plan.
What a load of rubbish!
Aug 15, 2019 09:37:45 AM Edited Aug 15, 2019 09:53:10 AM by Valeria K
Hi Pawel and Gabor,
Sorry about the delayed reply. We'll have one of our agents reach out to you directly and discuss your API access request.
Thanks!
Aug 27, 2019 01:10:13 AM by Dmitry M
Hi Valeria,
I faced absolutely the same problem, can someone take a look at it?
Thanks!
Aug 27, 2019 01:21:01 AM by Goran V
Hi Dmitry,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your API access. Thank you.
Aug 15, 2019 01:51:10 PM by Gabor B
Ok, so it's confirmed by customer support, you need to be on the Plus Plan to use the API.
Sep 9, 2019 03:09:05 PM Edited Sep 9, 2019 03:17:49 PM by Gurbaj S
Nope that's not correct. I'm on Plus Plan and still not able to get acess to Upwork API.
This is the error I get: "Unfortunately, your subscription plan does not allow accessing this feature."
Sep 9, 2019 06:57:16 PM by Avery O
Hi Gurbaj,
A member of the Customer Support Team will reach out to you to assist you with your concern.
Sep 13, 2019 05:21:52 AM by Goran V
Hi Vladimir,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your API request. Thank you.
Sep 19, 2019 03:48:04 AM Edited Sep 19, 2019 03:56:39 AM by Abdul K
Hi, i have same problem. I raised the ticket yesterday, but still checking. Did any one get API key?
Sep 19, 2019 04:38:45 AM by Aleksandar D
Hi Abdul,
Thanks for reaching out to us. I'm sorry for the inconvenience this has caused you. I followed up with the team handling your case and you can expect an update on your open ticket in a timely manner.
Thank you.
Sep 19, 2019 07:46:03 PM by Ali A
Having the same problem. I'm on the plan and get the following trying to create an API key:
Sep 19, 2019 08:43:06 PM by Avery O
Hi Ali,
I have shared your account information and your issue with the Customer Support Team so that they can reach out to you and assist you further. I'm sorry for this inconvenience.
Sep 28, 2019 12:31:51 AM by Nhan N
Hi,
I encounter the same problem. Please instruct me how to get an API key. So that I can integrate your APIs into our CRM system.
Thanks!
Best regards,
Nhan Nguyen.
Sep 28, 2019 01:18:33 AM by Aleksandar D
Hi Nhan,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Sep 29, 2019 02:42:01 AM by Alex B
Same, paid memeber of "upwork plus" and now get
"Unfortunately, your subscription plan does not allow accessing this feature." when trying to create an API key.
Sep 29, 2019 02:52:21 AM by Aleksandar D
Hi Alex,
I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Sep 29, 2019 03:47:16 AM by Aleksandar D
Hi Alex,
I'm sorry about the confusion. I already followed up with the team handling your case and you can expect to get an update on your ticket in a timely manner. Let us know if you need further assistance.
Thank you.
Oct 7, 2019 12:58:20 AM by Nhan N
Oct 7, 2019 01:14:52 AM by Goran V
Hi Nhan,
I`m sorry about the delay with this. I`ve escalated your ticket to our team and one of our team members will update your ticket as soon as possible and assist you further. Thank you.
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