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Pawel's avatar
Pawel D Community Member

API Access - Unfortunately, your subscription plan does not allow accessing this feature.

Hello,

 

I would like to create an app using Upwork API however I got this message on my profile

 

"Unfortunately, your subscription plan does not allow accessing this feature"

 

What do I need to access the API. Is it the Freelancer plus enough?

 

Thanks,

95 REPLIES 95
Bojan's avatar
Bojan S Community Manager

Hi Miroslav,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Jason's avatar
Jason K Community Member

I am getting the same issue.

Bojan's avatar
Bojan S Community Manager

Hi Jason,

 

It looks like our team has reached out to you already regarding this request. If you aren't able to see the email you should also be able to access the ticket directly here.

 

Thank you!

~ Bojan
Upwork
Felipe's avatar
Felipe T Community Member

I am getting the same problem.
Joanne's avatar
Joanne P Retired Team Member

Hi Felipe,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
Nadav's avatar
Nadav L Community Member

I am getting the same issue, can you please help me get API access?

 

"Unfortunately, your subscription plan does not allow accessing this feature."
Aleksandar's avatar
Aleksandar D Community Manager

Hi Nadav,

 

Only clients on Upwork Enterprise and freelancers on any membership plan can request access to Upwork's API in order to integrate Upwork's features with their website and/or internal systems.

 

Thank you.

~ Aleksandar
Upwork
Daniel's avatar
Daniel S Community Member

I have the same problem.
Bojan's avatar
Bojan S Community Manager

Hi Daniel,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Brendan's avatar
Brendan C Community Member

Hey I have the same issue, can an agent reach out?

Joanne's avatar
Joanne P Retired Team Member

Hi Brendan,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
Liu's avatar
Liu Q Community Member

I have the same problem, can you help me solve it too

Goran's avatar
Goran V Retired Team Member

Hi Liu,

 

Our team will reach out to you via ticket as well and will assist you further. Thank you.

~ Goran
Upwork
Van's avatar
Van N Community Member

I am also having this problem and need an API key.

Joanne's avatar
Joanne P Retired Team Member

Hi Van,

 

One of our team members will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Sergio's avatar
Sergio G Community Member

Hi!
I wanted to simplify process of checking bids using your API keys. It is my first try, so I registered one but I am not sure if it is:

- Valid and the status procedure is going as it should be with notice after 2-week waiting period

OR

- Invalid that's why it has 'disabled' status, and I have to create it anew.

 

Could you please clarify the current state of my API key.

 

Best, Sergey

Goran's avatar
Goran V Retired Team Member

Hi Sergey,

 

Unfortunately, your API key request was not approved. Thank you.

~ Goran
Upwork
Sergio's avatar
Sergio G Community Member

Hi Goran,
Thank you for the answer. I modified it and re-applied. How do I know the status of the API Key? I still do not understand the mechanism: is there a notification? Or shall I ask about it every time here? And what about the current one? Is it approved? If no, what is the reason? Could you please help me with that?

Aleksandar's avatar
Aleksandar D Community Manager

Hi Sergey,

 

One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
Tijs's avatar
Tijs H Community Member

I have the same issue, can you help?
Aleksandar's avatar
Aleksandar D Community Manager

Hi Tijs,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with the API key.

 

Thank you.

~ Aleksandar
Upwork