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API KEY never enabled after 2 months

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Active Member
Stuardo R Member Since: Aug 29, 2017
1 of 5

It's been 2 months since I asked for my API key. I've been trying to contact  Upwork via the online chat, but they just say they wil notify me in 24h. Those have been the longest 24h of my life!  2 months without any comment at all. I've opened a ticket, and they just don't answer nor care.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Stuardo,

I`m sorry about the delay with this. I`ve just escalated your concern to our team and one of our team members will follow up on your ticket as soon as possible. Thank you.


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Active Member
Stuardo R Member Since: Aug 29, 2017
3 of 5

I've been asking every day and still no solution. Upwork just answers "We've forwarded your concern to the appropriate team for better assistance. ", but no real solution.

 

2 months later I'm still waiting.

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Active Member
Stuardo R Member Since: Aug 29, 2017
4 of 5

Almost 4 months now, no news yet!

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
5 of 5

We apologize for the delay Stuardo, I can assure you'll get an update on your open ticket soon. 

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