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tsarlybee
Community Member

About VPN

Good day everyone,

 

Just want to ask something about using vpn.

I am a customer service rep for a client and I need to use VPN to access a specific site. Now will that or is that the cause of account suspensions because of high site activity? Just want to make sure so I dont violate anything. Thank you.

2 REPLIES 2
prestonhunter
Community Member

Using VPN is not a violation of Upwork ToS.

 

Nobody is suspended because they used VPN.

AveryO
Community Manager
Community Manager

Hi Charlie, 


I would like to confirm that using VPN does not violate any Upwork Terms of Service. However, if there are any irregularities that the team finds in your account, they will reach out to you through an email with more information. 


You may refer to this help article to know which actions may put your account on a temporary, or permanent hold. 


~ Avery
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