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isratjahan91
Member

About client feedback..

Hi,

 

Last two weeks I worked with a client. Suddenly he ended my contract and give me 3star feedback. But I know I did his work with successs. He ended my contract without any reason and give 3star. What can I do now?

 

Thanks in advance.

2 REPLIES 2

There are possible options:

 

1.  Tick the "Enable the client to change feedback." link.

changing_feedback.jpg

2. Assert yourself (in case you want to review your conversations with him via the message center).

3. Learn from the experience.

4. Move on to the next project by submitting proposals (if you only have one contract).

5. Wait for the moment when you can finally remove the 3-star feedback on your profile page.

 

yitwail
Member

Israt, unfortunately there isn't much you can do. You could give him a refund, and then the 3 star feedback goes away but he can still leave low private feedback. Even though you have 90% Job Success, you're not top rated. If you *were* top rated, you could ask support to exclude this feedback from your Job Success.

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