Dec 31, 2019 04:15:53 PM by Suraphel T
Dec 31, 2019 06:19:40 PM by Avery O
Hi Suraphel,
I checked your account, and your Connects History, and do not see any Connects in your account in the past 90 days. Could you please confirm when you purchased Connects so that I can look into this further for you?
Dec 31, 2019 07:06:09 PM by Joan S
You can roll over up to 140 connects per month. That does not mean that Upwork is going to give you 140 connects.
Dec 31, 2019 09:33:53 PM by Suraphel T
Dec 31, 2019 10:38:45 PM by Avery O
Hi Suraphel,
I can confirm that only new freelancers that registered after this change are eligible for free 20 Connects. When this change was rolled out, Top Rated Freelancers also received 60 Connects. You will need to meet either of these eligibility requirements to receive Connects when this change was rolled out. You may read more about it here.
Dec 31, 2019 11:01:22 PM by Petra R
Suraphel T wrote:
Shouldn't i have free connects since i haven't used any from the day i
registered?
Considering that in 2013, when you joined, there actually weren't any connects, the answer is "No."
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