May 18, 2021 09:12:47 AM Edited May 18, 2021 10:48:54 AM by Bojan S
May 18, 2021 10:10:35 AM by Tonya P
Wouldn't it be faster to ask the client? Did you save the files anywhere else?
May 18, 2021 10:49:46 AM by Bojan S
Hi Maria Eugenia,
We’ll have one of our agents reach out to you via a support ticket to look into this request and assist you accordingly.
Thank you for reaching out to us.
May 19, 2021 08:30:17 AM by Bojan S
Hi John,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
May 19, 2021 08:15:16 AM by John L
I cannot access files that were delivered to me last year by my freelancer. I get an "access denied" error. ANy reason why I can't see these files?
May 19, 2021 08:00:21 AM by Preston H
Upwork is not a file exchange service.
Upwork is not a file repository.
I would never even think of trying to ask Upwork personnel to help me obtain files.
When I create or work on files for a client, I save those to my own archives. Or I obtain files from the client.