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Account Information Problem

gandioncotrish50
Active Member
Trisha G Member Since: Sep 20, 2016
1 of 3

Does upwork has a toll free service where I can call, because my account got problem. Thanks!

pandoraharper
Community Guru
Pandora H Member Since: May 11, 2010
2 of 3

@Trisha G wrote:

Does upwork has a toll free service where I can call, because my account got problem. Thanks!


Trisha, not everyone has the same support options on the support main page, but if you can't call, do submit a ticket. And, just in case your not sure how to get to the support area:

 

Click the ? icon at the top right area of most Upwork pages (though not the Forums). Select Help and Support. This will take you to the main Support page, and your options for reaching Customer Service will be listed on the right hand side of the page.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
3 of 3

Hi Trisha,

 

I see you set up LFT as your payment method today. Please note that there's a 3-day waiting period for new payment methods to become active. 

 

Please follow Pandora's instructions and submit a support request if you still need assistance with your account.

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