Account Inquiry

[rinandan]

Hi, I want to know how to unsuspend my account? I believe I was suspended due to multiple application in a day. I had my account when it was still odesk and this rule was not yet implemented.

I was inactive for a while and first time to use the Upwork version and was suspended after.

I can still log into my account. I just can't use it fully and with notifcation "suspended".

I lost the email sent previously. Can you please review if you can unsuspend my account? Thanks

[AleksandarD]

Hi Rachel,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[rinandan]

Hi Aleksandar,

I got a reply saying you'll unsuspend my account within 3 days but it has over a week but my account is still suspended. Is it possible to unsuspend my account now?

Thank you

[JoanneP]

Hi Rachel,

One of our team members will reach out to you via a support ticket and will assist you further. Thank you!