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Account Issue: Cannot modify profile information

jenis98
Active Member
Jennifer F Member Since: Mar 1, 2021
1 of 2

Dear Sir/Madam: 

 

I have attempted to modify my profile information in order to finalize and submit my profile for approval but the "Skills" section refuses to load.  I have tried using several different browswers but no luck so far.   Please see screenshot attached. 

 

Should I delete my profile and start over?  Or is this bug already known to you and is on the way to being fixed shortly? 

 

I noticed on the forums that there are several others with the same issue. 

 

Could you please indicate how I should proceed in order to submit my profile with the correct information?  

 

Thank you in advance for your assistance with this matter. 

 

YVT, Jennifer

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 2

Hi Jennifer,

 

Could you please try clearing your cache and cookies to see if the issue persists?

 

Thanks!

~Andrea
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