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pauldawson
Community Member

Account Issue

Hi,

 

I haven't used my account since the days of oDesk and I get an error stating that a non-existent financial account is suspended. I haven't receieved any correspondence as to why, ever.

 

Trying to contact support and there's no option anywhere for me to open a ticket. I can only view previously posted tickets within my account history.

 

I hope that someone can help / put me through.

 

Thanks,
Paul.

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Paul,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

~ Bojan
Upwork

View solution in original post

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Paul,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

~ Bojan
Upwork

Thank you, it is appreciated.

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