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dat2210
Community Member

Account Issue

Hi Upwork team,

 

I'm Dat from **Edited for Community Guidelines** in UK.

 

I need help for my agency team account.

 

I worked with some members in UK and we were set up an agency account in UK on Upwork with other email: **Edited for Community Guidelines**. It has been suspended already 3 days ago without any email or notification from Upwork about the reason. We have tried to login again to check but it just keep saying wrong password even though that we have changed it already.

 

So could you check out about why our account has been suspended? We believe that we have read and following correct with Upwork policy and privacy. If we had not following with anything, could you please explain how to activate account again? I can proof that we not doing any wrong on Upwork policy.

 

Thanks

Dat Tran from **Edited for Community Guidelines** team.

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Dat,

 

I checked your account and I can see that you`ve already reached out to our Customer Support team via ticket. Our team will update your ticket as soon as possible and will assist you further. Thank you.

~ Goran
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