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Account Not Found?

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Active Member
Kareem I Member Since: Apr 5, 2020
1 of 4

I created my account back in March of 2018 with this same email address I'm using now. I completed only one gig and was paid $75. I still have the email from UpWork congratulating me on my first job done (see attached). I just tried logging in for the first time since then and my account is not found. I get deleting my account due to innactivity, but I never got any emails that was going to happen. Did I lose my account and $75?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Kareem,

 

I checked your account, and I was not able to find other accounts associated with your email. Could you please check again, and share with me more information via DM by clicking on my name? Thanks!


-Joanne
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Active Member
Kareem I Member Since: Apr 5, 2020
3 of 4
Hi there! My apologies for not getting back to you sooner. I do thank you
for getting back to me, very much appreciated! Please see the attachments
of all the emails I received when my account was active, all un-redacted.
How can this be resolved?
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Thank you for following up, Kareem.

 

We'll have one of our agents reach out to you via a support ticket to assist you with locating your old account.

 

Thank you for your patience. 


~ Bojan
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