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Cecille E Member Since: Oct 3, 2019
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Hi,

I received an email 3 days ago that my Upwork account was temporarily placed on hold. I already sent the required photos and the site said, someone will get back to me within 24 hours. But, it has been 2 days since then and I haven't receive any response and update.

I have an open ticket for this issue but no one responded yet since 2 days ago.

I am worried what happened and I really need reassurance that this issue will be solved as soon as possible because I also have bills to pay.

If someone will walk me through to solve this issue, I would be grateful.

Sincerely,
Cecille E.
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 3

Hi Cecille,

 

Thanks for reaching out to us. I already followed up with the team handling your case and you can expect an update on your open ticket very soon. 

 

Thank you.

~ Aleksandar
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Cecille E Member Since: Oct 3, 2019
3 of 3
Thank you so much Aleksandar.
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