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moazkh60
Community Member

Account Re Verification issue after linking Payoneer Global Payment

Hi, I linked Payoneer Global Payment service (US account) with my upwork account. It linked successfully but asked for reverification of my documents. I uploaded my passport and selfie with passport but the document was declined and now it's saying to contact support. Please review my case ASAP and let me know what to do. How can my original passort id be rejected?

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Muhammad Moaz,

 

It looks like you have an open ticket with our team about this case. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place.

 

Thank you!

~ Bojan
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