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Account Restrictions

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Ana A Member Since: May 23, 2017
1 of 2
I am writing according to the issues I have with my Upwork profile (Ana Androska), for a while, it has some restrictions. I have tried many times to start a call and verify the account but it is not possible, probably there is some bug on the platform.
 
Please, can you help me resolve the problem since I had a contract and I am working on it?
 
Thank you in advance.
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 2

Hi Ana, 

 

Thanks for posting about your account hold in the Community. I've checked and see you need to complete the video call and verify your profile. I'll ask our team to contact you directly via email with instructions and a link you can use to initiate the call, apologise for the confusion with not communicating this to you earlier and concern it has caused you.

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