Account Suspended Despite Verification

[maleehaahadi]

I recently made my first withdrawal from Upwork and received the transfer to my local bank. However, I got an email for further verification, including ID and Bank Statement verification for future transactions. 

My account was suspended till I completed the process.

Now that it's resolved, my account is still showing suspended status, and I can't understand why. 

I'd appreciate it if someone could help out.

[AleksandarD]

Hi Maleeha,

I followed up with the team handling your case and you can expect one of our agents to reach out to you directly with more information.

Thank you.