It has been a week since I began working properly on Upwork, had sent dozens of proposals for jobs to potential clients. I even managed to win 3 jobs; 2 completed and one under progress.
Only once I bought Connects using my account balance. Now, around an hour ago, I ran out of Connects. I decided to go for the Freelancer Plus subscription since I wanted to try its features and I get Connects too. I thought I would be able to pay through my account balance as before but turns out I needed a billing method set up before. Unfortunately with my poor knowledge, I went ahead and tried to add my Sister's card since I have a Unionpay one which isn't supported. The process failed and my account was immediately suspended. I have opened a ticket (#32124852) which currently has no response to it. The anxiety is getting the better of me. I have worked really hard sending a lot of proposals for different jobs and was aiming for the "Rising Talent" badge. I feel afraid whether this kind of account suspension will affect it in any way. I really really would not want that.
Unfortunately with my poor knowledge, I went ahead and tried to add my Sister's card since I have a Unionpay one which isn't supported. The process failed
I understand, thanks. If we could speed up the process, I would be really glad. I just want to get back to work.
If you are experiencing a delay now, it is because you chose to act rashly before. Be patient with the people who must now decide how to correct your error.
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