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Account Suspended

My account has been suspended! How can I get my account back?
Community Manager
Community Manager

Hi Mahmood,


I checked this for you and our team have reached out to regarding your account status. Please check this link for the ticket related with your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account. 


Thank you!

~ Bojan

Thanks for the reply. I had seen the link but it actually doesn't help. I need to know how to have my account verified. That link has only some general information about why imy account may have suspended.

Hi Mahmood,


I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.


Thank you for your patience.

~ Bojan

Thank you,!
I appreciate it!

I haven't heard back form anyone yet!

Community Manager
Community Manager

Hi Mahmood,


I'm sorry for the delay. One of our team members reached out to you via this support ticket to assist you further.

Thank you.

~ Aleksandar
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