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olaniyi-onifade
Community Member

Account Suspended

Hello Team, 

Good Morning, I am having issues creating my account I have tried on several attempts but I keep getting account suspended due to identity related issues. 

The recent one that was created this morning using my gmail: **Edited for Community Guidelines** got suspended also, though I got a notification email which I have responded with my details and valid means of identification.

 

Kindly assist with this, its hampering my work 

 

Best Regards 

4 REPLIES 4
AleksandarD
Community Manager
Community Manager

Hi Olaniyi,

 

I'm sorry to hear about that. I followed up with the team handling your case and you can expect an update on your support ticket very soon.

 

Thank you.

~ Aleksandar
Upwork

Thank you for your emailI am highly grateful for this. Do kindly
assist in working on this.

Best Regards
olaniyi-onifade
Community Member

Good morning,
My account got suspended and I sent in the required documents as requested via an email and I was told that it would be done in 24hours.

It's over 24 hours I have not gotten any response.

Kindly assist with this, I have not been able to make any meaningful progress for over several weeks.

Hi Olaniyi,

 

I'm sorry to hear about the delay. I already followed up with the team handling your case and you can expect an update on your ticket very soon.

 

Thank you.

~ Aleksandar
Upwork
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