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Account Suspended

Community Guru
Jean S Member Since: Oct 22, 2007
11 of 14

Boy I wish there was a thumbs down button on here.


Vlad, please explain to all of us how this "mistake" happened. Why is is happening so often? How many have been suspended unjustly and just gave up arguing with support?


Why is it that a suspension in not thoroughly examined in every single detail to ensure there is no mistake?


How can you accuse someone of something this serious and not provide proof?


I have absolutely no faith in the system when this happens over and over again.


Someone needs to explain thee serious issues to us.

Community Guru
Cairenn R Member Since: Aug 19, 2015
12 of 14

It's easy to get reinstated. Just admit to something you didn't do. You'll be back up in a few hours. 






Vladimir G Moderator Member Since: Oct 31, 2014
13 of 14

Hi Aila,


I've checked and see your account has been resumed and our Support team followed up on your ticket. Thank you for your patience and we apologize for the inconvenience.

Active Member
Aila Gayle G Member Since: Sep 16, 2015
14 of 14

Yes it was resumed a few minutes ago.


Thank you and sorry for those 3 poor agents whom I need to argue with. I needed to push them hard so they could examine my case better.


However I do wish there's more transparency in dealing with cases. Perhaps support SHOULD supply a proof to support their claims. Smiley Happy