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308a0bad
Community Member

Account Suspended

Hi! 

 

I just completed my first job on Upwork. I was notified that my last project milestone was approved and that I was paid. I have the invoice of payment but I don't see the earnings in my account. 

 

I’m also seeing that my account is suspended. I received an email saying that I have multiple Upwork accounts open and that I need to close the ones I’m not using. However, I only have 2: one as a freelancer and one as a client. Am I supposed to consolidate these into 1? If so, I’m not sure how to do so. 

 

Thanks in advance for your help with this. 

1 REPLY 1
djondinium
Community Manager
Community Manager

Hi Laure,

 

I'm sorry to hear about your account. Please follow up on the support ticket in case you have any questions so that the team can continue assisting you.

 

Thank you.

~ Aleksandar
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