I checked and it looks like one of our agents already reached out to you to assist you further with your account status. Please consider following up on the ticket so that our team can assist you further with your account.
You can access your ticket on this page.
As Nikola shared with you above, our team has reached out to you via support ticket #31335000. Please reply to your ticket with our team so they could assist you further in appealing your suspension. You can access your ticket from the notification sent to your email address and also here.