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aggrey
Community Member

Account Suspension: ID Verification

I am among the oldest freelancers in this site since the days of Odesk.

 

I have been uploading my National ID card several times but my account has not been reinstated. The ID verification links no longer work, I am asked to check back later.

 

I need assistance since this problem has persisted for almost 1 and a half years now. I have tried to address this matter for long, kindly help me.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Aggrey,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
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