Account Suspension

[pathara]

hi.. i just wanna ask if the rumors were true regarding new accounts with high submitted proposals and a low hired job rate can be suspended? please shed light on this matter. can you also please define the "new account" category. does it fall to 1 month, 6 months, 1 year etc. thank you and hope to hear from you soon.

[petra_r · Accepted solution]

It is not a rumour.

Freelancers who submit a large number of proposals but are never or very rarely hired are obviously not what the marketplace needs and are either wasting their own time (what is the point of spending time bidding yet never getting hired?) or defrauding Upwork by taking the client off the platform.

It has nothing to do with "new" - it has to do with being unsuccessful.

[pathara]

Thank you for that answer Petra 😄 , but can you also tell me the weight/duration of the suspension and the other rules regarding this "account suspension", when it comes to the conversion rate etc etc.

[tlsanders]

It's not a suspension, Patrick--freelancers who submit many proposals and aren't hired are removed from the platform.

[pathara]

Straight Answer Ms. Tiffany! 😄 this is the answer I am looking for. Anyway thank you and I will let members in my FB Page know about this.. +1

[petra_r]

you can read more about it here

[mainulhassan0]

When I go for submetting my first proposal , I saw that "we can't save ypor proposal, because your account is suspended".
then I go back my home page & didn't see any suspens message in my account.
Then again I go for submetting another proposal & see the same message.
What happen?
What should I do!?

[bstojadinovic]

Hi MD Mainul,

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for your patience.

[pathara]

Thank you for that answer Petra  , but can you also tell me the weight/duration of the suspension and the other rules regarding this "account suspension", when it comes to the conversion rate etc etc.

[petra_r]

---

@Patrick Anthony H wrote:

 , but can you also tell me the weight/duration of the suspension and the other rules regarding this "account suspension", when it comes to the conversion rate etc etc.

---

 I don't think you understand... Such profiles are permanently closed. It means the Upwork journey of that freelancer is over, for ever. The profile is taken down and the account closed. Game over.

Upwork are not publishing the level of proposals / hire rates that get someone into the danger zone.

Ultimately if you are getting hired and are getting paid there is nothing to worry about. If you are not getting hired or hardly ever, being on the platform is a waste of your time anyway.

[pathara]

I definitely understand you, but the reason why I am asking things is because I am going to inform the Upwork members in my FB Pages regarding thi issue.. better to prevent than to cure. anyway thanks

[tinker_bell3]

Hi Patrick,

Your account will be set to private if you haven't earned on Upwork for 30 days (50 days for new freelancers). Please check out this help article for more information. 

[pathara]

Thank You Ms. Joanne 😄 everything is clear now.

[fernandag18]

Hi, Joanne!

My account wiil be set to private or freelancers who submit many proposals and aren't hired are removed from the platform?

I'm worried, because I submited around 25 proposals since January,18, 2018, (I'm new at Upwork) but I only got 2 interviews.

Thanks.

[cylver1z]

Hello Fernanda,

Your account will be set to private if you haven't earned on Upwork for 30 days and 50 days for new freelancers. You may click here for more information. Please click these links to help you boost your chances of getting hired here on Upwork:

Submitting a winning proposal

Enhance your profile

[fernandag18]

Hi, Ryan!

Thank you!