Solved: Account Temporarily on Hold

Rowelaine E · ‎03-05-2021

My contract is currently on hold temporarily. This is the second time my contract was on hold with the same Client. The first time it was put on hold, it was reactivated few minutes after but now it's taking so long.

Petra R · ‎03-05-2021

Rowelaine E wrote:
My contract is currently on hold temporarily. This is the second time my contract was on hold with the same Client. The first time it was put on hold, it was reactivated few minutes after but now it's taking so long.

It means the client failed to pay for last week's hours. Most clients fix it soon after they are suspended, some take a while, some never do. As soon as the client pays what they owe Upwork, their account will be automatically resumed and the contract will automatically become active again.

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Petra R · ‎03-05-2021

Rowelaine E wrote:
My contract is currently on hold temporarily. This is the second time my contract was on hold with the same Client. The first time it was put on hold, it was reactivated few minutes after but now it's taking so long.

It means the client failed to pay for last week's hours. Most clients fix it soon after they are suspended, some take a while, some never do. As soon as the client pays what they owe Upwork, their account will be automatically resumed and the contract will automatically become active again.