Account Verification Paid Member

[#1]

Hi Upwork Community,

I'm reaching out here in hopes of reaching the support team, as there’s no direct support email or phone contact available.

Despite being a paid member, I’m still unable to verify my account, which is preventing me from applying for projects.

My account information, payment details, and Tax ID (DE) are all up-to-date, so I’m unsure why verification remains incomplete.

Could someone from support please clarify what additional steps are needed to resolve this?

Thank you!

[#2]

Hi Ilan,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.