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cbwritesolutions
Community Member

Account first hidden then suspended

I set up an account several months ago, but after setting up my profile and waiting for review, was told that my area of service was already filled. It was suggested I update my profile and resubmit.  Because I was in the middle of relocation, I did not update and resubmit my profile till last week.  Almost immediately, I got a notice saying my account was suspended.  Then when I tried to find out why, I keep getting this message saying an email was sent explaining the reason for the suspension.  I never got an email.  I also cannot seem to use the link provided for support to actually get me to support.  I would really like to get to work, so I need to get my account reviewed and activated.  How do I get in touch with support to get this sorted out?  

 

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi C,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

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1 REPLY 1
BojanS
Community Manager
Community Manager

Hi C,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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