Account identification again

[ishaqmalik11]

Hey,

I have gone through the whole process, my account identification was approved and account was working completely. Now after 2 days, it's stating again that I have to approve my account.

Could you please advise?

Regards,
Ishaq

[JoanneP]

Hi Muhammad,

I checked your account, and it looks like our team reached out to you regarding your account status. Please check your ticket number: 29872461 and kindly follow the instruction provided on the ticket to complete this step. Please also know that you have to provide a profile picture that is an actual picture of yourself. Please check this help article for more information. 

[ishaqmalik11]

Hey Joanne,

Thank you for you quick response. That ticket was closed and my profile was enabled. Please check screenshot.

Regards,
Javed

[g_vasilevski]

Hi Muhammad,

Our team will reach out to you via a new ticket with a new link where you can start your verification. If you have any additional questions, feel free to follow up directly on your new ticket. Thank you.