When i was setting this account i have put that i know basic english for written conversation. So can i make the account identification with written chat instead of video call?
During the call the agent will ask you a few very basic questions and it should take just a few minutes. If you have any troubles understanding the questions, please let the agent know directly.
Thanks for reaching out to us. Could you please share more information about the issue you are getting while trying to upload an ID card?
If you don’t have a computer, tablet or phone that has a camera, you can use any computer with a webcam (a friend’s, library, internet cafe, etc.). The device you use does not have to be yours.
Hi F David,
Please, note that you can use a different computer that has a webcam to complete the verification if you have access to it. You'll just need to log into your Upwork account and complete the call. If you are still having issues doing that, please let the agent know directly.