Account is limited | SHAKHZOD AMINOV

[#1]

Dear administration

I am Aminov Shakhzod from Uzbekistan.

I am facing a problem with maintaining my activity on Upwork platform. I have finished registration and submitted my profile.

On the main page, it shows that my profile is 100% complete, though there is the following message:

Financial transactions for Shakhzad Aminov (31842863) have been limited. Please check your email for additional information or contact customer support.

I also got a message that my profile is limited.

Please note that I have not received any message from Upwork concerning the issue with the additional information.

I also added billing methods though adding the requested information does not seem to be the solution for the problem.

I do have a wish to work with the help of Upwork and ready to provide every single detail I am to be requested by your side.

I hope my message with be taken into consideration and I will be supported in this case as soon as possible.

Best Regards
Aminov Shakhzod

**Edited for community guidelines**

[#2]

Hi Shakhzad,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.

[#3]

Dear Moderator

Thank you for getting in touch with me. I will be waiting for the agent to get in touch with me to solve the problem.

[#4]

Dear Bojan

Good time of the day!

When I entered to check my account, I was upset to see the following message:

**Edited for community guidelines**

I cannot understand why such messages keep showing up despite the fact that I have submitted my profile with everything I was asked to provide the administration with.

I am all ready to be connected to professionals and be a part of Upwork community by helping the platform develop. At the same time, since the time of acknowledgement of the presence of such platform, I have always been encouraging my young fellows, friends to learn more about Upwork. I kindly ask you to help me in my case and solve the problems which are indeed sad to encounter.

Sincerely

Aminov Shakhzod

**Edited for community guidelines**

[#5]

Dear Bojan

It also says there is no such profile while trying to view my profile. I am attaching the screenshot of the issue.

Hope to get in touch with the supporting agent as soon as possible

**Edited for community guidelines**

[#6]

Hi Shakhzad,

I checked this for you and our team has reached out to you just recently regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

Thank you.