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Account is temporarily suspended

sushantachy84
Active Member
Sushanta C Member Since: Mar 27, 2021
1 of 2

Hello,

I tried to open my upwork account as bookkeeping service provider on 27/03/2021. Unfortunately, it didn't get approved. Meantime, I accessed to  my account from 2 computers (My home PC & My workplace PC). However, on 28/03/2021 I received a mail from Upwork customer support stating that there were some irregular activities happened in my account. That is why I need to send verification document via the secret verification link which were provided in the mail & it was also warned that if I couldnot verify my account within 5 days my account may get permanent ban. I sent the verification documents accordingly on that day (28/03/21). 

Now, it's about 2 days but I haven't received any feedback from upwork customer service yet. what should I do now? Could someone please help me out.

Thanks & Regards.

 

**Edited for Community Guidelines** 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 2

Hi Sushanta,

 

I checked and it looks like our team has recently updated your support ticket with some good news! If you need any further assistance please feel free to reply to the team directly.

 

Thanks!

~Andrea
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